You need an IT team that’s different from what you have now.
We understand, and we are that team!
Since we opened our doors in 2004, QualityIP has made the conscious decision to learn from our customers and listen to what they need from us.
That’s why we have:
Extended our HelpDesk hours to include nights and weekends.
- Expanded our fleet of Tech Trucks to more than 10 vehicles.
- Enhanced our services to help you take advantage of ever-changing technology.
FIND OUT MORE.
Less Downtime Means Happier Customers
QualityIP employs state-of-the-art monitoring systems to keep your computers secure and working. In addition, regular preventative maintenance ensures potential issues are managed before they affect your employees.
When There is an Issue
When there is an issue, our team of experts is there when you need us. Our HelpDesk is manned until 11PM and on weekends. Plus, outside those hours, an IT specialist is on-call every day of the year. For those times when remote support isn’t enough, we have a fleet of more than 10 fully-equipped Tech Trucks ready to roll to your location at a moment’s notice.
When the Worst Happens
On those rare occasions when the worst happens, we have the systems in place to get you up and running as soon as possible. Not only do we backup your network, but we monitor the process, and perform test restores on a regular basis. You have the peace-of-mind that your data is safe and available should you need it.
Reaching Us Is Easy
Not only is our HelpDesk open longer than our competitors, but an IT specialist is on-call 24 hours a day, every day of the year. And, you choose how you want to reach out for support.
Four Convenient Ways to Reach Us:
Chat with us live on QualityIP.com
Submit a ticket through our Customer Portal
You’re looking for an IT Team that’s different and you’ve found it. Give our award-winning customer service a try. You belong with us!
QualityIP Knows IT