We’re There When You Need Us

When your computer goes down you need help. You don’t want to wait.

Submitting Tickets

Submitting tickets is easy — send us an email, call (855) KNOWS IT or (833) 566-9748, Live Chat with us, or click on the Submit Ticket button at the top of every page on this website.

HelpDesk

Our HelpDesk is staffed:
• 5AM to 1AM Monday through Friday
• 8AM to 6PM on Saturday
• 8AM to 11PM on Sunday

Experienced Technicians

We have experienced technicians on-call 24 hours a day, 7 days a week—every day of the year.

Tech Trucks

Our more than 10 Tech Trucks, are fully equipped and ready to roll to your business at a moment’s notice.

Technical Team

Our technical team is structured to allow us to escalate issues quickly.

Experts

We have experts ready to assist you with Managed Services, Phone Systems, IT Security and the Cloud.

Live Chat

Live Chat is available on this website.

Customer Portal

Our Customer Portal simplifies ticket tracking.

System Support

Service Level Agreement

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