QualityIP is looking for Field Engineer that are flexible and eager to learn all aspect of IT. For this position, you will already need to know the basics, which include a fundamental understanding of Windows Server 2003, 2008, 2012, MS Small Business Server and networking.
As a Field Engineer, you should also have a thorough knowledge of desktop operating systems, remote access technology, and spyware/virus cleaning. Troubleshooting Windows, Active Directory and group policy will be a routine part of the job. As with everyone that is employed at, QualityIP you must like working on a variety of tasks and be able to clearly explain complex issues to anyone, regardless of their level of computer expertise. The willingness to follow procedure and to fully document your efforts is a must.
Other Key Areas of Experience
Time Management Skills
Communication (verbal / written)
Windows, Active Directory, and group policy troubleshooting
Support and Tier 1, 2 troubleshooting a definite plus
Basic understanding of network infrastructure (WAN, VPN, routers, switches, firewalls)
Multiple certifications are strongly desired Network +, A+, CCNA and MCP certifications are advantageous
Field Engineers must have a valid driver’s license