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QualityIP Expansion Provides Nationwide Help Desk Service
Home/News/QualityIP Expansion Provides Nationwide Help Desk Service
KENT,OHIO (August 10th) – QualityIP, an award-winning IT support and consulting firm, has added a fifth location to the company with a new office in Bellevue, Wash. The addition of the Bellevue office means the company now offers nationwide IT help desk service, covering all four time zones.
QualityIP offers a full range of IT services, including managed infrastructure, cloud management, cyber security services and IT support. The company holds Microsoft Gold Cloud Status, demonstrating the highest level of competency in deploying Microsoft cloud solutions. In addition, QualityIP staffs Microsoft Certified Specialists, recognized for their capability with a wide range of Microsoft products and services.
QualityIP’s new service location joins four others: Kent, Ohio; Cleveland, Ohio; Akron, Ohio and the newly relocated office in Estero, Fla.
The new Bellevue office serves the company’s growing customer base in the Seattle area. It also means QualityIP now offers help desk hours in the Pacific Standard Time zone.
“Having QualityIP staff members quickly answer support calls is a top service objective,” says Ryan Markham, CEO of QualityIP. “We know our customers need our help immediately, and our full coverage of all time zones allows us to provide the most accessible and comprehensive support service, available 24 hours a day, 7 days a week, 365 days a year.”
Formerly located in Fort Myers, the Florida office has relocated to a location that allows quicker access to a greater service region. The Estero office of QualityIP services the cities of Fort Myers and Naples and surrounding areas.
QualityIP will manage and maintain your technology, prevent downtime and lend support quickly when needed. The company includes specialists in IT monitoring, management and maintenance; on-call specialists 365 days a year with help desk coverage (including weekends) and on-site technicians with fully equipped tech trucks.
The company has seen remarkable growth in the past five years, and in 2019 was named one of the fastest growing companies in Northeast Ohio by Case Western Reserve University School of Management, receiving the Weatherhead 100 award. This was the second year in a row the company garnered the award. QualityIP was also awarded the Tech Elite 250 in 2019, which recognizes top Managed Service Providers (MSPs) in the U.S. and Canada who have obtained the highest level of certifications from industry vendors of innovative technology.
QualityIP is a leading IT services provider with five locations: Kent, Ohio; Cleveland, Ohio; Akron, Ohio; Bellevue, Wash. and Estero, Fla. The company includes specialists in IT monitoring, management and maintenance; on-call specialists 365 days a year with help desk coverage (including weekends) and on-site technicians with fully equipped tech trucks. QualityIP offers fast support, expert advice and robust solutions. QualityIP Knows IT.