Technology is great… until it doesn’t work. That’s when you need qualified support right now, which is why we’re here until 11PM and on weekends.
Technology is fascinating. Using our obsession with IT to propel Nonprofits, Municipalities, Medical & Dental practices, Accountants, Attorneys, Construction companies, Architecture firms, Manufacturers, and your business to greater success.
Working with Sarah and Ryan over the years has helped me build a solid working relationship and I know if I have an issue (which is very rare), I know I can take it to them and we can resolve it in a timely manner.
Stow Kent Animal Hospital Inc.
Our technology environment is one of the most critical aspects of our firm that requires continuous monitoring and support. It impacts everything we do. Since we have engaged QualityIP, we have upgraded our hardware, our disaster recovery plan and our overall security. Pursuant to our managed services agreement with QualityIP, we have experienced substantial operational efficiencies within the firm by allowing our IT provider to handle IT issues allowing our professional staff to focus on client service. In addition to serving our practice, Quality IP has been a tremendous business partner within our client base. Ryan and his team continue to be a competent and responsive resource to us and our clients. We are proud to be working with QualityIP!
Michael J. Stefanek
Partner, BSB Partners CPAs & Business Advisors
QualityIP has been a great external partner and valued member of our team. We simply wouldn’t be as effective as we are without Quality IP there to ensure our network is working at its peak. Ryan and his team have always been extremely professional and knowledgeable. And they are always there when needed to solve any IT problems that may arise in a timely manner. We also appreciate the new ideas and services that they bring up to us for our consideration – they always seem on point and of value to our Organization. Thank you Quality IP!
Partner, BSB Partners CPAs & Business Advisors
QualityIP has met our organizational needs quite well. Most notably has been their response time to answer our request for service, information and Tech Support. Their technicians are knowledgeable, in all aspects of IT service. I am especially grateful for their patience and understanding when working with our staff who may not have the same level of skills or knowledge related to a tech problem. No matter what the problem is great or small, they are service driven. We have built a strong relationship with their team.
CEO, Hope Homes Foundation
I would like to sincerely thank you for coming to the rescue by helping me with my login situation yesterday. Our conference was held in Batavia, NY yesterday at 1:00pm and I was having problems logging on to my computer 30 mins before the start time. Our QualityIP Tech was able to quickly gain remote access to my PC and resolved the problem effortlessly within in very small window of time. The conference turned out to be a success and there were no technical issues or delays after his fix. Please accept this note as a token of my appreciation for the amazing response time and fix that was done “right on the spot”. I value great service in my personal life and while at work. It’s the little things and piece of mind to know that our company has technical support when needed no matter what time of day or the location.
Keep up the excellent work!
Nationwide Trainer, Laudan Properties, LLC
QualityIP provides exemplary service while serving as our technology partner. Our relationship with our account managers goes beyond business, we consider them a part of our DS Architecture family. It is rare to find a company that mirrors our core values : Fairness, Trustworthiness, Conviction, Collaboration and Commitment to Knowledge. They are always willing to LISTEN to our concerns and ideas. As trusted advisors, they LEAD discussions in solving challenges. Finally, as we move towards more sustainable practices, they are willing to be INNOVATIVE working towards solutions that respect our culture and our ideals. They get us. We love them.
Felicia M. Lewis
Chief Operating Officer, DS Architecture
Quality IP has done a great job helping our small business. It is an understatement to say that none of us in the office are very tech savvy. A few months ago we had a very important project due and we were working around the clock to get it done. Sure enough, everything crashed at 5am. After trying everything we could to get up and running with no avail, I reached out to Quality at around 6am. I was delighted and surprised that someone actually answered. He was able to log in and get us up and running and enabled us to finish our project on time. The staff at Quality IP is priceless. Thanks again for your help.
Downing Construction Co.
QualityIP has done an excellent job for Lambert Buick. We use them to fix computers, fix printers, manage telecommunications and support our end users with all technology questions. they are very pro-active in their work and the staff there is extremely responsive to our needs.
Vice President, Lambert Buick & GMC
As the president of LMS Creative Communications, I can speak to the professionalism of the staff and my beyond satisfied rating of production (laptop purchased) and follow-up service.
President, LMS Creative Communications
We would like to thank QualityIP for the work that they have done with our wireless internet. We have wanted to offer free wireless internet access to our patrons for some time now. The system that you have installed has given our customers a reliable, easy to use, and flawless system. You accomplished everything that we value here at Rockne’s.
Vice President, Rockne’s Incorporated
I am happy to recommend QualityIP to any organization looking to enhance their IT. For the past year QualityIP has worked very hard with the City of Ravenna during a tough transition phase. The QualityIP staff worked on several big projects for the police department one of which was planning and moving the department’s reporting system from our onsite server based storage to a cloud based service. They have fantastic customer service and are able to deal with IT issues in timely manner. The staff with whom I have dealt with have been professional and reliable. I strongly recommend QualityIP for your business and personal use.
Chief, Ravenna Police Department
Imagine what you would write if you were thrilled with the expertise of your IT provider and their commitment to helping you. We’ll do everything we can to make your endorsement of us a reality.