About Us
Get to know who we are, what we do, and how we do it.
Who We Are
Quality IP is an award-winning full service IT support and consulting company headquartered in Kent, OH. With locations in Florida, Texas, and Washington, we continue to expand our national reach and can provide service to clients in any location.
What We Do
Expert customer service is our thing. We pride ourselves on building long-term client relationships with our team of talented, friendly IT experts who communicate clearly and solve problems quickly. We have a same-day response time and a unique-to-the-industry 24/7 HelpDesk staffed with specialists ready to help.
Because We Get IT.
How We Start
- We learn your business (goals, pain-points, budget and more.)
- We provide you with an IT Roadmap that includes:
- Technology improvements.
- Security enhancement opportunities.
- A maintenance solution.
When our partnership begins, we make sure your team can contact ours any time, any day.
How We Do It
- We collaborate with you and vendors.
- We continue to improve our process to help you.
- We innovate new ways to solve issues and serve your needs.
- We offer service that’s exceptional, consistent, reliable, and accessible.
- We communicate with you openly to maintain thoughtfulness and accountability.
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Our Awards and Certifications
Let’s Build a Lasting Impression
Our Mission
To provide the best IT experience for our clients with a focus on quantifiable results.
Our Vision
To design, implement, and maintain a technology environment that is frustration-free and supports the business goals of our clients.
Join Our Team
We’re collaborative, fun-loving IT professionals. Browse our open positions to see if there’s a fit for you.