Join Our Team

/Join Our Team
Join Our Team2019-08-16T10:17:25-04:00

Join Our Team

Welcome to a world designed for IT enthusiasts!
Are you a techy looking for a casual work place that emphasizes cooperation and teamwork?
Do you like a fast-paced work environment where a new day means a new challenge?
Are you a self-starter who likes to get the job done?
Are training, professional development, and advancement opportunities important to your long-term goals?
Then, QualityIP is for you.
We’re a customer-focused IT services company specializing in outsourced IT solutions. We design, implement, and support technology for more than 350 companies in Akron, Cleveland, and the surrounding areas.
A strong applicant is technically proficient, works well on a team, and demonstrates strong communications skills.

Benefits:

  • Competitive compensation based on experience

  • Medical Mutual Health Insurance with HSA – 100% of monthly premium is company paid

  • John Hancock Retirement Account- Simple IRA with 3% company match

  • Flexible schedule

  • Company cell phone

  • Company vehicle for on-site technicians

  • Paid vacation

  • Training Reimbursement – Course materials and testing fees 100% company paid

  • Company apparel provided at no cost

If you’re one of the best and brightest professionals in Akron, Cleveland and Northeast Ohio, we’d love to have you join our growing team! Call (833) KNOWS IT or (833) 566-9748 or send us your resume.

Available Positions:

Welcome to a world designed for IT enthusiasts!

Are you a techy looking for a workplace that emphasizes cooperation and teamwork?

Do you like a fast-paced work environment where a new day means a new challenge?

Are you a self-starter who likes to get the job done?

Are training, professional development and advancement opportunities important to your long-term goals?

Then QualityIP is for you!

We’re a customer-focused IT services company specializing in outsourced IT solutions.  We design, implement and support technology for more than 350 companies in Akron, Cleveland and the surrounding areas.

Qualifications & Requirements:

A strong applicant is technically proficient, works well on a team and demonstrates strong communications skills.

Clients depend on you to quickly assess their issue and either fix it or escalate it to the right team member. In addition, you’ll assist our senior-level staff with support, as well as the design and installation of all the networks we manage for our customers. Strong candidates have experience with:

  • Windows 7, 8 and 10
  • Microsoft Office
  • Remote access technologies
  • Antivirus products
  • Basic Windows networking environments
  • The ability to communicate clearly using easy-to-understand terminology is a must

If you want to join our team of experts, please send us your resume.

Join our Team

We are currently accepting applications for an exceptional sales professional that is flexible and eager to learn all aspects of Information Technology. This job is for those who truly enjoy selling. For this position, you will need to know the basics, which include a fundamental understanding of Windows Server 2008, Microsoft Small Business Servers and basic networking.

This is a sales role, not a technical overlay position. We are seeking a highly motivated individual with strong sales leadership as well as technical solution sales expertise. You will primarily be responsible for selling IT related products and services. The Sales Executive will be a leader and working member of a team that provides a one-stop shop for all technology solutions encompassing hardware, software and services.

Qualifications & Requirements:

  • Strong customer service skills and commitment to meet or exceed customer requirements
  • Excellent organization skills
  • Ability to work in a fast-paced environment and meet aggressive deadlines
  • Excellent verbal and written communication skills
  • Ability to negotiate, influence and persuade
  • Analytical with excellent problem-solving skills
  • Ability to work with little or no supervision
  • Assisting customers to maximize the use of their hardware or software in order to support the success and growth of their business
  • Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
  • Identifying opportunities for further sales and new areas for development through detailed research of the specific industry/market

If you want to join our team of experts, please send us your resume.

Join our Team

We’re currently seeking an experienced + creative Marketing Coordinator to join our growing organization. Successful candidates will be responsible for handling correspondence with vendors and other departments to keep marketing campaigns on track. In this position you’ll use a multitude of platforms to convert ads and promotions into increased revenue opportunities. You’ll seek to build brand awareness through both traditional and new media campaigns.

Qualifications & Requirements:

As with everyone that is employed at QualityIP you must be able to multi-task, like working on a variety of issues and be able to clearly explain complex issues to anyone, regardless of their level of computer expertise. The willingness to follow procedure and to fully document your efforts is a must.
Ideal candidates should:

  • Create and execute marketing, sales and advertising campaigns
  • Manage social media marketing for the company (FaceBook, Instagram, LinkedIn, Twitter)
  • Work closely with the product management team to define marketing material
  • Manage Google content and analytics portal
  • Monitor organic search results for SEO improvements
  • Manage affiliate site content for Microsoft, Chambers of Commerce, BBB and strategic vendors
  • Submit and manage the award application process
  • Create press releases and submit through PRWire
  • Have stellar written and oral communication skills
  • Previous experience in sales, marketing, advertising and brand management
  • Willingness to suggest innovative marketing strategies
  • Excellent interpersonal skills and passion for personal relationship building
  • Excellent time management
  • Bachelor’s degree or industry related certifications are strongly desired but not required.

If you want to join our team of experts, please send us your resume.

Join our Team

We are currently accepting applications for a Dispatch Coordinator. We are seeking a highly motivated individual with excellent customer service skills. This is a terrific opportunity for an individual ready to move ahead in a great career with a fast-growing Technology Services company.

Position Summary:

The Dispatch Coordinator manages each technician’s daily calendar and schedules tickets for future work. Successful candidates will be detail oriented in regard to documentation and scheduling. Strong communication skills and a customer service mindset is a must.

Qualifications & Responsibilities:

  • Strong attention to detail.
  • Plan and adjust technician schedules to ensure proper coverage at client sites & in house
  • Assigning tickets within close proximity of each other to reduce drive time
  • Regular customer communication via phone and email
  • Regular dialog with technicians to optimize their daily schedule
  • Strong written and verbal communication skills
  • Exceptional customer service skills
  • Detail oriented and Self Motivated
  • Capable of multitasking and prioritizing tasks in a fast-paced environment
  • Ability to work both individually and in a team-oriented environment
  • Ability to absorb and retain information quickly
  • Ability to demonstrate client sensitivity and empathy

Technical Requirements:

  • Knowledge of Microsoft Office and basic IT terminology preferred
  • Must be able to type 35 wpm

If you want to join our team of experts, please send us your resume.

Join our Team

Create Ticket

Please fill in the form below to create a ticket

Submit Feedback

Please fill in the form below to submit feedback.



Submit Feedback

Please fill in the form below to submit feedback.


Submit Feedback

Please fill in the form below to submit feedback.


Join Our Team

Please fill in the form below and upload your resume.





Drop us a line

Please fill in the form below to contact us.

Submit Feedback

Please fill in the form below to submit feedback.


LIVE CHAT
This website uses cookies and third party services. Ok