We Get To Know Your Business

We look at what your business has, what it needs and how we can improve it.

We Give You A Free Roadmap

Our IT consultants provide you with a free, customized plan to help you update outdated technology, maximize productivity, and enhance safety – within your budget.

We Stay Connected With You

When our partnership starts, we put our roadmap into action and continue to build our relationship with 24-7 tech support, a personal team of experts and same-day service.

At QualityIP, we’re more than just an IT support provider – we’re here to optimize, manage and protect your business with the right tools and expertise. Since 2004, we have been a trusted advisor to small- and medium-sized organizations that need to meet big challenges to keep moving forward.

From infrastructure to managed cybersecurity, VoIP systems to network threat monitoring, QualityIP has forward-thinking, customized IT solutions. Are you trying to add cloud services? Do your employees need security-awareness training? Are you looking to maximize network uptime? Was your email hacked? We offer a-la-carte and full-service options while delivering accountable results.

Furthermore, the QualityIP team is always accessible. You’ll receive a personal team of experts with same-day service for everything from server installations to login issues. And since IT threats never take time off, neither do we thanks to 24-7 support. We aim to build a long-term relationship that will have your business sailing smoothly into the future.

From our headquarters in Kent, Ohio, we help businesses nationwide with their IT challenges. We’re a leading partner of Cisco, Microsoft, Dell EMC and others. Contact QualityIP today to get your free IT roadmap.

Customer Testimonials

The best IT partner is one you hardly notice, because that means they’re doing their job flawlessly. Since partnering with QualityIP, our IT support experience has been nothing short of exceptional. Their responsiveness and comprehensive service are truly unmatched. Whether it’s a minor issue or a critical system failure, their 24/7 availability ensures they’re always just a phone call away. They’ve seamlessly integrated into our operations, becoming an indispensable part of our business. With QualityIP handling our IT needs, we have the peace of mind to focus on what we do best-growing our business.

Todd Downing from RH Downing

QualityIP has been a game-changer for our business. Their large, dedicated team is always available, day or night, to handle any IT challenge we throw their way. The 24/7 support means we never have to worry about downtime, which is crucial for our operations. They have the resources and expertise to tackle projects of any size, making them an indispensable partner in our growth. We trust them completely with our IT needs and wouldn’t consider going anywhere else.

Rick Johnston with American Ring

QualityIP provides exemplary service while serving as our technology partner. Our relationship with our account managers goes beyond business, we consider them a part of our DS Architecture family. It is rare to find a company that mirrors our core values : Fairness, Trustworthiness, Conviction, Collaboration and Commitment to Knowledge. They are always willing to LISTEN to our concerns and ideas. As trusted advisors, they LEAD discussions in solving challenges. Finally, as we move towards more sustainable practices, they are willing to be INNOVATIVE working towards solutions that respect our culture and our ideals. They get us. We love them.

Felicia M. Lewis

Chief Operating Officer, DS Architecture

Our technology environment is one of the most critical aspects of our firm that requires continuous monitoring and support. It impacts everything we do. Since we have engaged QualityIP, we have upgraded our hardware, our disaster recovery plan and our overall security. Pursuant to our managed services agreement with QualityIP, we have experienced substantial operational efficiencies within the firm by allowing our IT provider to handle IT issues allowing our professional staff to focus on client service. In addition to serving our practice, QualityIP has been a tremendous business partner within our client base. Ryan and his team continue to be a competent and responsive resource to us and our clients. We are proud to be working with QualityIP!

Michael J. Stefanek

Partner BSB Partners CPAs & Business Advisors

I am happy to recommend QualityIP to any organization looking to enhance their IT. For the past year QualityIP has worked very hard with the City of Ravenna during a tough transition phase. The QualityIP staff worked on several big projects for the police department one of which was planning and moving the department’s reporting system from our onsite server based storage to a cloud based service. They have fantastic customer service and are able to deal with IT issues in timely manner. The staff with whom I have dealt with have been professional and reliable. I strongly recommend QualityIP for your business and personal use.

Jeff Wallis

Chief, Ravenna Police Department

QualityIP has met our organizational needs quite well. Most notably has been their response time to answer our request for service, information and Tech Support. Their technicians are knowledgeable, in all aspects of IT service. I am especially grateful for their patience and understanding when working with our staff who may not have the same level of skills or knowledge related to a tech problem. No matter what the problem is great or small, they are service driven. We have built a strong relationship with their team.

Paul Herrera

CEO, Hope Homes Foundation