Managed IT Support and IT Services for Car Dealerships
Digital transformation is taking all types of industries by storm. The automotive sales industry is an example of one such sector that has felt the effects of information technology advancement first-hand. Customer-centric car dealership companies are continually searching for ways to enhance customer experience, be more responsive to customer needs and improve efficiency in both sales and support. In this highly competitive industry, car dealerships need to not only have the infrastructure necessary to meet the demands of their customers but also provide networking, service quality and scalable solutions for operational control and communications.
There are many information technology considerations within the automotive industry. Some of these include:
- Cloud-based car dealer software
- Wide-asset utilization and improved internal resources
- Operational delivery systems that are efficient, safe and always in contact
- Optimal security for both the dealership’s data and their customer’s sensitive information
- Customer point-of-sale (POS) systems that allow for simplification and integration
- Employee POS systems that provide training, troubleshooting and reliable communication
Optimize Your Car Dealership’s Information Technology
As one of the leaders in IT support and services for automotive dealerships, QualityIP understands the specific challenges that these companies experience. From car dealer software to auto dealer IT support, we can be your total managed IT solution. We will help your car dealership implement and maintain its systems to allow you to remain competitive in the market.
Our IT Roadmap will take both your company’s short- and long-term IT needs into account. We’ll analyze your existing IT infrastructure, including your dealership management software, hardware, cloud services, networking and VoIP systems, to ensure they ultimately set you up for success.
IT Management for Car Dealerships
Our award-winning team understands that IT is not a one-size-fits-all system, which is why we take your unique needs into account when developing an IT service plan. Our Managed IT Support approach means that you’ll have a team available to help manage your IT systems at any time, day or night. We collaborate with you to provide co-managed, cohesive management solutions and support systems.
Some of our IT management services include:

Virtual Chief Information Officer (CIO)
Explores your current IT landscape, develops a strategic plan, plans for technology purchases and upgrades, and reviews your IT strategy regularly to identify improvements that will enhance the efficiency of your car dealership.

Virtual Chief Information Security Officer (CISO)
Ensures your firewalls, backup, end-user training, password management, compliance and e-waste disposal is always top-notch and ready for whatever challenges may arise.

HelpDesk
HelpDesk
Provides timely responses, prioritizes tasks and tickets and tracks tickets from start to completion.
Our experts are Microsoft Solutions-certified, Cisco Premier-certified, Sophos-certified and Dell Gold-certified. What this means for you is that you’ll have efficient, educated IT management that is highly trained and proficient in a wide variety of systems.
Cybersecurity for Car Dealerships
With QualityIP at your side, you can rest assured that your company’s data and security are in the very best hands. After all, your customers count on you to keep their sensitive information secure: trust is a non-negotiable within the automotive industry. Whereas some IT companies work within a “Break/Fix” operational system, QualityIP’s goal is to constantly monitor for existing and potential threats, maintain the health of your firewall, provide IT risk management and implement security awareness training for your employees. This proactive approach can mitigate security issues before they can infiltrate your data. We will protect your business from every angle and ensure both your data and your customers’ data are safe.
For more information about how QualityIP’s IT optimization, management and security monitoring systems can benefit and future-proof your car dealership, contact us today!
FAQs: Managed IT Services for Car Dealerships
- What are managed IT services for car dealerships?
Managed IT services for car dealerships provide tailored technology solutions to optimize operations, enhance security, and ensure regulatory compliance. QualityIP’s services include IT infrastructure management, Dealer Management System (DMS) integration, cybersecurity, and 24/7 support, with dedicated account management to ensure your dealership’s IT systems are running smoothly. - Why are managed IT services important for car dealerships?
Car dealerships rely on technology for operations like sales, customer relationships, and inventory management. Managed IT services ensure these systems operate efficiently, secure sensitive data, and comply with regulations like the FTC Safeguards Rule. QualityIP offers same-day service and 24/7 support to minimize downtime and optimize dealership operations. - How do managed IT services assist with Dealer Management Systems (DMS)?
QualityIP provides expert integration, troubleshooting, and optimization for popular DMS platforms such as CDK Global, Reynolds & Reynolds, and Dealertrack. Our extensive industry knowledge ensures these systems are running seamlessly, and we provide dedicated account management for continuous support. - What is the FTC Safeguards Rule, and how do managed IT services help with compliance?
The FTC Safeguards Rule requires car dealerships to implement strong security measures like multi-factor authentication and data encryption. QualityIP helps with compliance by deploying these safeguards and offering ongoing monitoring to ensure protection against data breaches. - Can managed IT services integrate CRM software for car dealerships?
Yes, QualityIP supports CRM platforms like VinSolutions, Car Research XRM, ELeads, and RouteOne. We ensure seamless integration and optimization of these systems to help improve customer management and sales tracking, along with providing reliable on-site support when needed. - How do managed IT services improve operational efficiency for car dealerships?
Managed IT services from QualityIP reduce downtime, optimize network performance, and automate routine tasks, allowing dealership staff to focus on sales and customer service. Our on-site and remote support, coupled with 24/7 monitoring, ensures your dealership’s technology is always operational. - What are the cybersecurity risks for car dealerships, and how can they be mitigated?
Car dealerships manage sensitive customer and financial data, making them vulnerable to cyberattacks like ransomware and data breaches. QualityIP offers advanced cybersecurity solutions including encrypted backups, real-time threat monitoring, and endpoint protection to keep your dealership secure. - How do managed IT services handle telecom vendor management for car dealerships?
Managed IT providers like QualityIP manage relationships with telecom vendors like AT&T, Comcast, and Verizon. We ensure your phone and internet services are reliable and cost-effective, offering same-day service and 24/7 support when issues arise. - What are business continuity solutions for car dealerships?
Business continuity solutions include disaster recovery planning, secure data backups, and failover systems to ensure your dealership remains operational during IT outages or unexpected events. QualityIP’s 24/7 monitoring ensures you’re prepared for any situation. - What is included in a managed IT services package for car dealerships?
A typical package includes:
DMS and CRM software integration
• IT infrastructure management
• Cybersecurity and compliance management
• Telecom vendor management
• Cloud services and data backups
• 24/7 remote and onsite support
QualityIP also offers dedicated account management to tailor solutions for your dealership. - How much do managed IT services cost for car dealerships?
Costs vary based on the size of your dealership, existing IT infrastructure, and required services. QualityIP offers customized plans to meet your specific needs and budget, ensuring you receive the best value for your investment. - How do I get started with managed IT services for my car dealership?
Getting started is easy! Contact QualityIP for a free consultation. Our team will assess your dealership’s IT needs and create a tailored plan designed to improve efficiency, security, and compliance, with same-day service and continuous support as needed.