We’re There When You Need Us
When your computer goes down you need help. You don’t want to wait.
We understand. We feel the same way!
That’s why:
- Submitting tickets is easy—send us a note, call (833) KNOWS IT or (833) 566-9748, Live Chat with us, or click on the Submit Ticket button at the top of every page on this website
- Our HelpDesk is staffed:
- 6 AM to 11 PM Monday through Friday
- 8 AM to 6 PM on Saturday
- 3 PM to 11 PM on Sunday
- We have experienced technicians on-call 24 hours a day, 7 days a week—every day of the year.
- Our more than 10 Tech Trucks, are fully equipped and ready to roll at a moment’s notice. Local, onsite support is readily available throughout Akron, Cleveland, and the surrounding areas as well as Fort Myers, Naples, and across Southwest Florida.
- Our technical team is structured to allow us to escalate issues quickly
- We have experts ready to assist you with Managed Infrastructure, Managed IT Security, Managed Cloud, Managed IT Support, and other Specialized Services.
- Talk to us on Live chat.
- Our customer portal simplifies ticket tracking. Click here to access it.
Let’s Talk
Does Your IT Need TLC?
Call Us For A Free Customer Roadmap
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(833)-566-9748