QualityIP, an IT Company in Fort Myers, is an award-winning IT company and has grown to be one of the largest Managed IT Services companies in the Naples/Fort Myers area.
What does better customer service and IT support look like:
- IT services that are customized to fit your business.
The IT support, technology, and solutions that QualityIP offers are designed to be flexible and built around the customer’s current business needs and existing technology. Other IT companies don’t have the breadth of expertise and solutions and push the customer into a specific product that requires the customer to change their technology and business processes to make the solution work.
- Immediate access to a HelpDesk that’s there when you need it.
You can speak directly to technical support and get the help you need both inside and outside of business hours. We provide remote support from Coast to Coast and onsite support in 4 metropolitan areas.
- Proactive, preventative support.
At QualityIP, our number one priority is to keep your technology up and running. We monitor changes in technology and IT security threats and make sure our customers have the technology and best practices in place to avoid costly downtime or interruptions.
- Pick and choose the IT services you need.
A comprehensive suite of services and areas of IT expertise that serve small businesses to large-scale organizations. QualityIP can be your full-service managed IT provider or just provide areas of expertise to round out your in-house IT department. Our co-managed IT programs add the extra support and technical experience you need as your IT personnel change.
- Expertise in all areas of IT support.
From IT consulting, IT security, networking, moving to the cloud, and VOIP services, we have the depth of experience and breadth in products and technology solutions. Our experienced staff are organized into silos of specific areas of technology. Training, education, and knowledge-share within the silo ensures every staff member has the level of expertise our clients rely on.
- QualityIP delivers the Gold Standard.
QualityIP has achieved the highest tier in all of our technology partnerships which includes Microsoft Gold Partner and DELL EMC Gold Partner.
- Award-winning growth and customer service.
By evolving our solutions around what pain points our customer’s experience, we have one of the highest customer satisfaction, retention, and referral rates