Co-Managed IT Services
Extend your team with Co-managed IT Services from QualityIP. This model lets you decide which IT functions stay in-house and which to outsource, with customized solutions built around your business needs.
QualityIP’s co-managed IT services fill labor or knowledge gaps by working as an extension of your team. We combine in-house resources with external support to create a flexible, scalable solution that adapts to your needs. Our team handles routine maintenance, proactive monitoring, and complex issues so your internal staff can focus on strategic priorities. Whether it is daily support or a major project, QualityIP integrates seamlessly to strengthen and optimize your IT operations.
Here is how Co-managed IT Services can help your business succeed in its IT goals:
HelpDesk Support with Co-Managed IT Services
Managing a HelpDesk can strain daily IT operations. With QualityIP’s Co-Managed IT Services, you gain qualified support that includes ticket tracking, timely responses, and clear procedures delivered with friendly service.
Our HelpDesk extends beyond standard hours with coverage until 11 p.m. on weekdays, weekend availability, and 24/7 on-call support. As remote work and flexible schedules grow, we ensure your team always has the assistance it needs
Virtual CIO as Part of Co-Managed IT Services
The QualityIP team can serve as your virtual CIO (vCIO), giving you the expertise of a skilled leader without the cost of a full-time hire. Acting as a liaison between your IT team, staff, and vendors, we use industry insight to recommend the best solutions for your goals.
As part of our co-managed services, your vCIO reviews your IT strategy, guides purchases, and develops a customized plan that fits your budget. This relieves your internal team and ensures your technology works more efficiently.
Cloud Management Services
Cloud technology is a key component of today’s IT infrastructure. As part of our co-managed IT services, QualityIP offers expert support for cloud migrations, cloud infrastructure management, and optimization. Our team works alongside your internal IT department to ensure your cloud environment is secure, scalable, and aligned with your business goals. With proactive monitoring and hands-on management, our co-managed IT support helps your organization fully leverage cloud solutions without overwhelming your internal team.
24/7 Monitoring & Proactive IT Maintenance
With QualityIP’s co-managed IT services, you get 24/7 monitoring and maintenance to keep systems running without interruption. We track network health, detect issues early, and resolve them quickly, often before your team is aware.
Real-time alerts and a skilled support staff ensure uptime, performance, and security at all hours, including nights and weekends. Your internal team gains confidence knowing a trusted partner is always watching and ready to act.
Cyberattacks and Network Security
Cyberattacks, zero-day threats, and phishing continue to grow more sophisticated, putting your network and data at risk. QualityIP works with your IT team to secure sensitive information and block intruders. Our award-winning experts are available around the clock by phone, chat, or email whenever support is needed.
Every business uses Co-Managed IT differently, and QualityIP adapts to fit. We provide long-term security and IT solutions designed to protect your company today and into the future. Our focus is on lasting partnerships, ensuring your business always has a trusted ally in technology.
Virtual CISO Solutions for Co-Managed IT Services
A Chief Information Security Officer is vital for small and mid-sized businesses, ensuring stability through a multi-layered approach to minimize threats and protect sensitive data.
As your virtual CISO, QualityIP implements the latest security technology and provides employee training to build consistency and awareness. From password management to secure e-waste disposal, this service strengthens your IT team and safeguards your business against evolving threats as part of our co-managed IT services.
Why You Need Managed IT Services
Enhanced Cybersecurity & Compliance
Unlike generic IT security approaches, we offer industry-specific compliance support and ongoing security training to protect against phishing, ransomware, and unauthorized access. Our zero-trust security framework ensures only authorized personnel access critical data.
Proactive IT Management
Our continuous remote monitoring and automated security updates reduce downtime and prevent issues before they arise. This approach minimizes operational disruptions while enhancing system reliability and performance.
Dedicated IT Partnership
We don’t just provide IT support-we build long-term partnerships with our clients. Our dedicated Technical Account Managers (TAMs) ensure accountability, transparency, and ongoing IT optimization.
Need More Info About Co-Managed IT Services?
When it comes to co-managed IT support, nobody does it better than QualityIP. We offer co-managed solutions to meet your cyber security needs, streamline your business and support new growth. For more information about how our co-managed IT support system can benefit your IT operations and streamline your business, reach out to us! We’re available by live chat, phone or email. We will listen to you, gather relevant information, and provide you with a customized roadmap to provide your business with a service that is right for you. We’ve successfully helped businesses of all sizes manage their IT needs and have the awards and accolades to prove it!
Check out our customer testimonials to learn how QualityIP has made a difference in companies just like yours.
Ready to get started? Contact us today to get started with your free IT roadmap.
FAQs About Co Managed IT Services & Support
- What is meant by managed IT services?
Managed IT services refer to outsourcing your IT operations to a specialized provider. These services relieve your internal team from routine tasks or support them with additional resources. At QualityIP, our co-managed IT services allow businesses to choose what to keep in-house and what to offload for greater efficiency. - What is co-managed IT support?
Co managed IT support is a collaborative approach where your internal IT team works alongside an external provider like QualityIP. We handle things like help desk overflow, network monitoring, cybersecurity, and cloud services, while your in-house team maintains strategic control. It’s a flexible model that enhances capability without replacing your existing staff. - What’s the difference between managed and co-managed IT services?
Managed IT services typically replace an organization’s internal IT department. In contrast, co-managed IT services complement and support your existing team, filling knowledge or resource gaps as needed. This hybrid approach delivers greater flexibility and scalability for growing businesses. - What are the benefits of co-managed IT services?
Businesses benefit from increased support coverage, access to specialized expertise, cost savings, improved uptime, and better security. With co-managed IT support, your organization gains the flexibility to scale services up or down without committing to full-time hires. - Who should consider co-managed IT services?
Companies with small or stretched internal IT teams, organizations managing complex tech environments, or those looking to boost cybersecurity without hiring more staff are excellent candidates for co-managed IT services.
Expand Your HelpDesk with Co-Managed IT Services Beyond the 9–5
Start your IT partnership today and keep your business moving forward.