Managed IT Services for Dental
Dental offices aren’t all crowns, cavities and drills. Your front desk schedules appointments, often using software to mage times and send out notifications. You also likely store patient records. Software platforms further facilitate consistent communication between you and your industry partners – whether for ordering supplies or submitting CAD/CAM drawings for a crown.
With information technology connecting and supporting nearly all aspects of your dental practice, ask yourself this question: How secure are your operations? Whether you’re getting started or it’s time for an upgrade, work with QualityIP to establish a baseline, ensure HIPAA compliance and prevent reputation-damaging disruptions.
Common IT Concerns for Dental Offices
Don’t assume your dental practice will fly under the radar – or that yesterday’s hardware and network technologies are sufficient. Just as patients come to you to straighten and brighten their smiles, we help establish the health of your network, taking into account the following:
- Patient records: What seems like a standard file to you becomes a treasure trove for criminals ready to steal credit card numbers and customer identities. Unfortunately, many dentists operate independently – and therefore don’t have the same level of cybersecurity and IT risk management that hospital systems do.
- HIPAA regulations: Patient confidentiality is practically a mantra across the healthcare field, and dental offices are no exception. Along with communications and paper files, HIPAA regulations take your network and data storage solutions into account.
- Partnerships: Don’t let platform compatibility with labs and insurance providers hold your dental office’s IT strategy back.
Does your dental office have IT? To focus on your patients, have QualityIP manage everything from software to industry compliance to cybersecurity. And, whenever you have a concern, our 24/7 HelpDesk has an answer. Call us today at 833-566-9748 to get started.
Managed IT Services for Dental offices
You know the ins and outs of the teeth, tongue and gums, but what about routers, data backup and risk management?
That’s why we’re here. QualityIP delivers comprehensive infrastructure management, creating or upgrading your existing hardware, software and cloud-managed services to support and grow your practice:
- Compatibility: Dental practices develop relationships with fabrication labs, insurance carriers and imaging offices, and platform integration upholds these partnerships. We ensure all programs, portals and interfaces work together – both in-house and with all partnering entities.
- Network creation: We help you avoid downtime at key patient points – from front-desk check-ins and scheduling to chart updates during appointments. In the process, we examine and upgrade your hardware and software, and build out your network in response to existing needs and projected growth.
- HelpDesk: Reach out when you have a concern – we’ll always be there to help! When you’re not in the office, our devices transmit automatic helpdesk tickets whenever they experience an issue or their performance falters.
Desktops and Software
What does your desktop look like? For a more cost-effective and customer-friendly organization, Desktop as a Service complements your IT infrastructure and operations. Through this virtual arrangement, QualityIP operates the backend, from data storage and backups to maintenance, while your employees give patients their full attention.
Whether for Desktop as a Service arrangements or as part of your managed IT strategy, we’re proficient in the following programs commonly used by dental offices:
- Dentrix
- Dexis Imaging
- EagleSoft
- Open Dental
- Planmeca
- Romexis
Cybersecurity for Dental Practices
HIPAA compliance often hinges on the security of your dental office’s network. Don’t drop the ball and allow intruders to access patient records or payment information. Because you look like an easy payday for hackers, QualityIP gets your network off to a solid start and reinforces it through routine monitoring. We begin by implementing detection methods to help you better identify and respond to vulnerabilities, protect sensitive data, regularly scan your network and respond right away when someone gets through our defenses.
VoIP
Our QVoIP Business Telephone integrates traditional phone system features with Internet Protocol (IP) capabilities to reduce upfront installation and implementation costs. Long-term, processing calls through the internet or private data lines help you save up to 60% on your monthly phone bill.
In creating a customized roadmap for your dental practice, we’ll work with you to develop a QVoIP solution based on internet speed, network infrastructure and phone compatibility.
Does Your IT Need TLC?
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FAQs: Managed IT Services for Dental Practices
- What are managed IT services for dental practices?
Managed IT services provide technology support tailored to dental offices, including IT infrastructure management, secure data handling, and compliance with HIPAA. QualityIP offers same-day and onsite support to address your practice’s needs efficiently. - Why is IT important for dental practices?
IT systems are crucial for managing patient records, appointment scheduling, and digital imaging systems. QualityIP’s 24-hour HelpDesk and expert account managers ensure your systems run smoothly, enhancing patient care and office efficiency. - How do managed IT services ensure HIPAA compliance?
QualityIP implements secure data storage, encrypted communications, and regular security audits to ensure compliance with HIPAA regulations. Our proactive approach reduces risks and ensures patient data remains protected. - Can managed IT services support dental software like Dentrix or Eaglesoft?
Yes! QualityIP provides installation, troubleshooting, and updates for popular dental software, including Dentrix, Eaglesoft, and Open Dental. Our industry knowledge ensures secure and seamless software integration. - How do managed IT services improve patient data security?
With advanced firewalls, encrypted backups, and real-time threat monitoring, QualityIP safeguards sensitive patient data against breaches and cyberattacks. - How do managed IT services help with digital imaging systems in dental practices?
QualityIP ensures that digital imaging tools like X-rays and 3D imaging systems operate reliably and integrate seamlessly with patient management software. Onsite support minimizes downtime and ensures optimal performance. - Why should dental practices outsource IT services?
Outsourcing IT services with QualityIP reduces costs, provides access to expert support, and keeps your technology updated. This allows your staff to focus on patient care rather than IT challenges. - Do managed IT services include support for mobile and in-office devices?
Yes, QualityIP supports all devices used in your dental practice, from tablets to office hardware. Our same-day and onsite support ensures minimal disruption to your operations. - How do managed IT services improve operational efficiency in dental practices?
QualityIP proactively monitors and maintains IT systems, reducing downtime and optimizing workflows. Our services ensure critical tools like scheduling systems and imaging devices are always functional. - How can managed IT services help with telehealth solutions for dentists?
QualityIP supports secure telehealth solutions, including encrypted video conferencing and HIPAA-compliant data handling. We ensure reliable and private communication for remote consultations. - How much do managed IT services cost for dental practices?
Costs depend on practice size, support levels, and existing infrastructure. QualityIP offers customized plans to provide the best value within your budget. - What steps should I take to get started with managed IT services for my dental practice?
Contact QualityIP for a free consultation. Our team will evaluate your IT needs and develop a customized solution to enhance efficiency, security, and patient care.