IT Consulting Akron Ohio | IT Services Near Me
QualityIP is among the top IT consulting companies near me providing consulting and IT services to Akron, Ohio, and throughout the Northeast Ohio region. Our focus with any client is to help their business succeed by providing the most efficient and proactive customized IT advice possible. Our skilled staff of IT consultants are here around the clock, 24/7, to provide IT support services near me. Our ultimate goal, however, is to provide long-term solutions with month-by-month plans so our clients do not need to call us at all.
Many of our clients call us initially because of a single issue that needs to be fixed as soon as possible. Quite often, we discover that the initial problem was merely symptomatic of weaknesses elsewhere in the company’s digital set-up. By implementing a holistic and comprehensive audit, QualityIP is able to create a plan built on customized solutions specifically for your business. It is on that foundation our subsequent IT consulting near me is built.
Don’t let IT problems stand in the way of your growth. Get the assistance you need from IT support services near me from QualityIP.
How Does QualityIP IT Consulting Near Me Work?
There are a few different ways QualityIP consulting can work for your business.
The Account Manager
At QualityIP, relationships are everything. That is why when we begin a partnership with a new client, we assign them an account manager. This account manager may have expertise in any number of IT areas, but where they truly become a specialist is in understanding your business inside and out. Our account managers become the go-to people for our clients. The account manager understands the IT roadmap the client is following and through the audit has a thorough understanding of where the company is now. They understand the client’s business objectives. It is their job to answer questions, assist with planning (like planning future procurement), and to be available should any problems arise.
The QualityIP HelpDesk
Usually, a key facet of our proposals to clients includes unlimited use of our HelpDesk services. Our HelpDesk is always manned by a human being and is accessible 24/7/365. Once we begin working with a client, we make our HelpDesk personnel available to everyone. This allows a fast response for the company, streamlined communications, and no cost-per-call scenarios. Our HelpDesk team consists of IT experts who can often answer questions or solve problems on the spot. HelpDesk is also available to companies that are not yet partnered with us. Many of our relationships begin through a HelpDesk exchange.
The Dispatch Team
Our Dispatch team is one of our strongest assets. More than simply people who answer phones, our dispatch team brings their own expertise to every interaction. If they are not able to answer a question or solve a problem, they know exactly who to contact in our company to get the job done effectively and efficiently.
QualityIP is more like a village of IT experts than an IT company. Our team is siloed into different areas of expertise, including:
Managed IT Infrastructure Services | IT Consulting Companies Near Me:
QualityIP is able to manage a company’s IT services however our partners require. Among the specific services we offer are:
The following list outlines are Managed IT Infrastructure services:
Managed IT Security
Network security is crucial to protecting your business’ information, as breaches are becoming more prevalent every day. Bolstering your network security is paramount for protecting employees and customers. With our top IT support services near me, we will provide the essentials to protecting and securing business information.
Managed Cloud Support | Akron IT Consulting
QualityIP is a certified Microsoft Gold partner, a status we have earned over years of supplying Microsoft Office 365 support. Throughout our years in business, we have encountered numerous businesses that have the Microsoft Office 365 platform accessible, they are not utilizing it to its full capacity. Sometimes it has not been set up correctly. Sometimes different tools are not being used. Additional managed cloud services we offer include:
Whether you are unsure how to build your business or whether you feel insecure about your company’s IT future, give us a call today. QualityIP is proud to offer IT Consulting Near Me for our Akron and Northeast Ohio partners.
QualityIP gives you access the to a top Akron IT consulting company, with skill sets of expert IT consultants and valuable IT resources:
Contact QualityIP today to learn more about our Managed IT Consulting Akron Ohio.
What do our clients have to say about Akron IT Consulting?
“We outsource our computer support and telephone system management to QualityIP for [our] Cleveland and Florida offices. Before working with QualityIP we had four offices with independent systems. Now they are all integrated and work collectively.
QualityIP implemented a new voice network to eliminate our inner office long distance calls and created a net monthly savings. All of our employees have direct contact with QualityIP as our outsourced IT department. QualityIP is extremely responsive and easy to work with.”