HelpDesk Analyst

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HelpDesk Analyst

QualityIP is a premier national employer with over 15 years of experience in the technology sales & support industry. We provide IT services and solutions to businesses by leveraging the partnerships we’ve developed with recognized technology leaders like Cisco, Dell, Sophos, Microsoft and more. We have an opportunity for an energetic and customer friendly, entry level technician to join our team. We are looking for someone who is well-rounded with a great attitude & exceptional customer service skills.

The Impact You Will Have:

You will be responsible for supporting customers & other members of the HelpDesk team by assisting, assignment, troubleshooting and resolution of Tier 1 & 2 service desk tickets as well as providing superb remote support in a timely fashion.

What You’ll Do:

What You’ll Need:

What You’ll Get:

The Process:

The first step is to apply. If your experience matches our needs, we will reach out to set up a call to learn more about you.

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If you want to join our team of experts, please send us your resume.