Managed IT Support and IT Services for Car Dealerships
Digital transformation is taking all types of industries by storm. The automotive sales industry is an example of one such sector that has felt the effects of information technology advancement first-hand. Customer-centric car dealership companies are continually searching for ways to enhance customer experience, be more responsive to customer needs and improve efficiency in both sales and support. In this highly competitive industry, car dealerships need to not only have the infrastructure necessary to meet the demands of their customers but also provide networking, service quality and scalable solutions for operational control and communications.
There are many information technology considerations within the automotive industry. Some of these include:
- Cloud-based car dealer software
- Wide-asset utilization and improved internal resources
- Operational delivery systems that are efficient, safe and always in contact
- Optimal security for both the dealership’s data and their customer’s sensitive information
- Customer point-of-sale (POS) systems that allow for simplification and integration
- Employee POS systems that provide training, troubleshooting and reliable communication
Optimize Your Car Dealership’s Information Technology
As one of the leaders in IT support and services for automotive dealerships, QualityIP understands the specific challenges that these companies experience. From car dealer software to auto dealer IT support, we can be your total managed IT solution. We will help your car dealership implement and maintain its systems to allow you to remain competitive in the market.
Our IT Roadmap will take both your company’s short- and long-term IT needs into account. We’ll analyze your existing IT infrastructure, including your dealership management software, hardware, cloud services, networking and VoIP systems, to ensure they ultimately set you up for success.
IT Management for Car Dealerships
Our award-winning team understands that IT is not a one-size-fits-all system, which is why we take your unique needs into account when developing an IT service plan. Our Managed IT Support approach means that you’ll have a team available to help manage your IT systems at any time, day or night. We collaborate with you to provide co-managed, cohesive management solutions and support systems.
Some of our IT management services include:
Virtual Chief Information Officer (CIO)
Explores your current IT landscape, develops a strategic plan, plans for technology purchases and upgrades, and reviews your IT strategy regularly to identify improvements that will enhance the efficiency of your car dealership.
Virtual Chief Information Security Officer (CISO)
Ensures your firewalls, backup, end-user training, password management, compliance and e-waste disposal is always top-notch and ready for whatever challenges may arise.
HelpDesk
HelpDesk
Provides timely responses, prioritizes tasks and tickets and tracks tickets from start to completion.
Our experts are Microsoft Solutions-certified, Cisco Premier-certified, Sophos-certified and Dell Gold-certified. What this means for you is that you’ll have efficient, educated IT management that is highly trained and proficient in a wide variety of systems.
Cybersecurity for Car Dealerships
With QualityIP at your side, you can rest assured that your company’s data and security are in the very best hands. After all, your customers count on you to keep their sensitive information secure: trust is a non-negotiable within the automotive industry. Whereas some IT companies work within a “Break/Fix” operational system, QualityIP’s goal is to constantly monitor for existing and potential threats, maintain the health of your firewall, provide IT risk management and implement security awareness training for your employees. This proactive approach can mitigate security issues before they can infiltrate your data. We will protect your business from every angle and ensure both your data and your customers’ data are safe.
For more information about how QualityIP’s IT optimization, management and security monitoring systems can benefit and future-proof your car dealership, contact us today!