Managed IT Services for Dental

Dental offices aren’t all crowns, cavities and drills. Your front desk schedules appointments, often using software to mage times and send out notifications. You also likely store patient records. Software platforms further facilitate consistent communication between you and your industry partners – whether for ordering supplies or submitting CAD/CAM drawings for a crown.

With information technology connecting and supporting nearly all aspects of your dental practice, ask yourself this question: How secure are your operations? Whether you’re getting started or it’s time for an upgrade, work with QualityIP to establish a baseline, ensure HIPAA compliance and prevent reputation-damaging disruptions.

Common IT Concerns for Dental Offices

Don’t assume your dental practice will fly under the radar – or that yesterday’s hardware and network technologies are sufficient. Just as patients come to you to straighten and brighten their smiles, we help establish the health of your network, taking into account the following:

  • Patient records: What seems like a standard file to you becomes a treasure trove for criminals ready to steal credit card numbers and customer identities. Unfortunately, many dentists operate independently – and therefore don’t have the same level of cybersecurity and IT risk management that hospital systems do.
  • HIPAA regulations: Patient confidentiality is practically a mantra across the healthcare field, and dental offices are no exception. Along with communications and paper files, HIPAA regulations take your network and data storage solutions into account.
  • Partnerships: Don’t let platform compatibility with labs and insurance providers hold your dental office’s IT strategy back.

Does your dental office have IT? To focus on your patients, have QualityIP manage everything from software to industry compliance to cybersecurity. And, whenever you have a concern, our 24/7 HelpDesk has an answer. Call us today at 833-566-9748 to get started.

Let’s Talk About IT

Managed IT Services for Dental offices

You know the ins and outs of the teeth, tongue and gums, but what about routers, data backup and risk management?

That’s why we’re here. QualityIP delivers comprehensive infrastructure management, creating or upgrading your existing hardware, software and cloud-managed services to support and grow your practice:

  • Compatibility: Dental practices develop relationships with fabrication labs, insurance carriers and imaging offices, and platform integration upholds these partnerships. We ensure all programs, portals and interfaces work together – both in-house and with all partnering entities.
  • Network creation: We help you avoid downtime at key patient points – from front-desk check-ins and scheduling to chart updates during appointments. In the process, we examine and upgrade your hardware and software, and build out your network in response to existing needs and projected growth.
  • HelpDesk: Reach out when you have a concern – we’ll always be there to help! When you’re not in the office, our devices transmit automatic helpdesk tickets whenever they experience an issue or their performance falters.

About Managed IT Support

Desktops and Software

What does your desktop look like? For a more cost-effective and customer-friendly organization, Desktop as a Service complements your IT infrastructure and operations. Through this virtual arrangement, QualityIP operates the backend, from data storage and backups to maintenance, while your employees give patients their full attention.

Whether for Desktop as a Service arrangements or as part of your managed IT strategy, we’re proficient in the following programs commonly used by dental offices:

  • Dentrix
  • Dexis Imaging
  • EagleSoft
  • Open Dental
  • Planmeca
  • Romexis

Cybersecurity for Dental Practices

HIPAA compliance often hinges on the security of your dental office’s network. Don’t drop the ball and allow intruders to access patient records or payment information. Because you look like an easy payday for hackers, QualityIP gets your network off to a solid start and reinforces it through routine monitoring. We begin by implementing detection methods to help you better identify and respond to vulnerabilities, protect sensitive data, regularly scan your network and respond right away when someone gets through our defenses.

About Managed IT Security

VoIP

Our QVoIP Business Telephone integrates traditional phone system features with Internet Protocol (IP) capabilities to reduce upfront installation and implementation costs. Long-term, processing calls through the internet or private data lines help you save up to 60% on your monthly phone bill.

In creating a customized roadmap for your dental practice, we’ll work with you to develop a QVoIP solution based on internet speed, network infrastructure and phone compatibility.

Does Your IT Need TLC?

Call Us For A Free Customer Roadmap | (833)-566-9748