There When You Need Us
When your computer goes down you need help. You don’t want to wait.
We understand. We feel the same way!
- Submitting tickets is easy—send us an email, call (330) 931.4141, Live Chat with us, or click on the Create Ticket button at the top of every page on this website
- Our HelpDesk is staffed:
• 6AM to 11PM Monday through Thursday
• 6AM to 6PM on Friday
• 8AM to 6PM on Saturday
• 3PM to 11PM on Sunday
- We have experienced technicians on-call 24 hours a day, 7 days a week—every day of the year.
- Our 10 Tech Trucks, are fully equipped and ready to roll at a moment’s notice throughout Akron, Cleveland and the surrounding areas.
- Our technical team is structured to allow us to escalate issues quickly
- We have experts ready to assist you with Managed Services, Phone Systems, IT Security and the Cloud.
- Live chat is available on this website
- Our customer portal simplifies ticket tracking