The QualityIP Story

The QualityIP Story2019-04-25T15:07:13-04:00

The QualityIP Story

When we began in 2004, our Founder, Ryan Markham, focused on Voice over Internet Protocol (VoIP) services. His specialization inspired the company name. However, he quickly recognized the need to offer a variety of IT support services. Soon, we began to broaden our expertise and hire employees experienced in managing IT.
Sarah Markham joined Ryan in 2008 as Vice President, and together they expanded our organization. Today, QualityIP has nearly 50 employees with certified IT Technicians in Managed Infrastructure, Managed IT Security, Managed Cloud, and Managed Support.
In addition, we offer QuickBooks and LEADS certified support, customized procurement, virtual CIO capabilities, and more. And, yes, we still do phones. As a Premier Partner with Cisco we offer the best phone solutions in the industry.

Customer Service Focused

From the beginning, our focus on customer service has played a large part in our success. Here’s what that means to you:
  • When we’re working on your computers, our focus is on you and your business. You always get the attention you deserve.
  • No question is unimportant. Technology can be confusing. We’re here to explain it to you.
  • We ask your employees about their needs and preferences and setup their computers to match the way they work.
  • Long term planning is just as important as fixing problems that arise. We’re your IT partner, not just your computer repair guys.

  • Our HelpDesk is manned until 11PM and on weekends. Plus, we have ten, fully-equipped tech trucks available to come on-site at a moment’s notice.

  • Our large team of technicians means we have the expertise you need. We are a Microsoft Silver Partner, a Cisco Premier Partner, and a Dell Gold Partner among other partnerships. Our relationship with the best vendors in the IT industry puts additional resources and expertise at our fingertips to help you save time and money.

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