Is your current network administration company just not cutting it?
When you trust a company to monitor your website, system or network and keep you up to date, they’re totally useless if they don’t communicate with you. You need to be made aware about the maintenance of your system and given assurance that you’re being properly looked after. By knowing the right questions to ask, you can weed out the companies that are just trying to make a quick buck, and find the right network admin company to fit your needs. So what should you be asking?
- How Closely Will We Be Monitored?
Having remote monitoring should reduce the risk of downtime, failed transactions and loss of revenue. But if your company isn’t doing their job, none of that will be true. Ensure that you’re going to be monitored around that clock so that any issues that arise are dealt with right away. One of the most beneficial features of hiring a network admin company is knowing you’re being taken care of so that you can work with peace of mind.
- How Qualified is Your Team?
This is important especially if you’ve been burned by lazy or unknowledgeable technicians in the past. Your network admin company should have testimonials and case studies from other clients available on their website. These are useful to answer some of your questions and will help you to understand their past successes and shortcomings. Any qualified network admin company will be prepared to discuss their certifications and how they’ll relate to your needs.
- Do You Understand Our Unique Requirements?
You shouldn’t just settle for generic services. When speaking to a network admin company, see where their experience is, and make sure you know that they understand and can provide for your specific industry needs. We provide services for financial analysts, marketing intelligence experts, CIOs and IT managers, system admin and tech support, journalists, publishers, small and medium sized e-businesses and many more.
- When can we begin?
Once all of your questions have been answered to your satisfaction and you’ve gone over the proposed support contract, it’s time to figure out how quickly your support team will be able to get you set up and secured.
To get set up with a network admin company that will answer all of your questions and then back them up with real results to help your business thrive, contact QualityIP at [email protected] or by phone at (330) 931-4141.