Expansion, Growth, and Outstanding Service | QualityIP Celebrates Success
In 2004, current CEO Ryan Markham founded QualityIP. Initially, our focus was Voice over Internet Protocol (VoIP), as we were just beginning to establish our business, grow a customer base, and become a household name for IT assistance.
It did not take long for us to recognize the growing need to offer a variety of IT services near me. We decided to broaden our expertise and grow the team, hiring employees who could offer services like managed IT security, managed infrastructure, and more.
Less than two decades later, QualityIP now has expanded outside of Ohio and has branches in Florida, Texas, and Washington. In 2021, we were ranked the 15th fastest growing company in Cleveland and were once again named as part of the Weatherhead 100. But this success story didn’t happen overnight. It took a combination of leadership, teamwork, and a commitment to innovation to become a top provider of IT services near me.
Investment into the Business
One of the biggest attributes of our growth at QualityIP is an investment back into the business. As we identified needs in the community for more IT services near me, we added staff, software, and service lines to become a 24/7/365 support team.
Our around-the-clock service proved to be increasingly valuable to our clients as the COVID-19 pandemic altered workplaces. We were able to provide IT services near me to those working remotely, offering the same level of quality customer service and assistance as we have given to our clients over the years. While COVID-19 did cause labor shortages and many other issues for business owners, we became a source of constant support to those struggling with a myriad of IT issues.
Never Stop Learning
QualityIP is committed to always staying on top of the latest news, the latest trend, and the latest potential IT problem. We understand that technology use in the workplace is constantly changing, and we will continue to learn and grow as this happens. Our commitment to evolving our IT services near me is demonstrated through our certifications and list of accredited partners. QualityIP is a Cisco Partner, Microsoft Gold Partner, Dell EMC Partner, and offers Cloud management that includes Microsoft 365, Azure Cloud Services, and Amazon Services.
Thanks to the hard work of our team and our strong leadership, we have received numerous accolades that are a testament to our quality IT services near me. We are proud to expand the number of communities we can serve as we continue to evolve and keep up with the latest in IT management.
Constant Teamwork | IT Services Near Me
The glue that holds QualityIP together is our teamwork. As we continue to grow we use our foundation of knowledge and collaboration to provide the same level of excellent service no matter where our clients are.
For example, our Dispatch team works alongside our HelpDesk team to manage tickets and ensure all requests have a streamlined path to resolution. We are able to offer HelpDesk assistance 24/7/365 thanks to this incredible collaboration and unparalleled level of customer support. We also have a Cloud team that knows how to maximize the benefits of Office 365 and make the most of tools like SharePoint and OneDrive.
We would not be able to provide this level of IT service without a strong, connected team committed to working together to be great.
Connect with Our Team Today
Interested in learning more about our IT services near me? Want to inquire about how our award-winning team can help your business?