Press releases and other news

QualityIP QuickBooks ProAdvisor LogosKENT, OH, July 23, 2018 – QualityIP, an award-winning IT Consulting firm, serving small and mid-sized organization throughout Northeast Ohio, announced the addition of certified QuickBooks Support to their services. The company now helps clients with all versions of QuickBooks Point of Sale and Financial software (including Pro, Premier, and Enterprise), TSheets, QuickBooks Point of Sale hardware, QuickBooks setup assistance and training.

The QuickBooks Support Service enhances the full complement of Managed IT Services, Business Phone Systems, IT Security and Cloud Services already offered by the company. CEO Ryan Markham noted, “QuickBooks is integral to the success of many of our clients. Adding certified support is a natural evolution in the services we provide them. We’re always looking for ways to make getting the help they need as easy as possible. Now, they can request QuickBooks Support using the same phone number, email address, and Live Chat they use for their IT. It’s uncomplicated and reassuring to work with someone they already know and trust.”

The new service is open anyone that needs QuickBooks support. QualityIP also can assist with the purchase of QuickBooks software and hardware. Find out more.

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QualityIP IT Solutions New Support StaffKENT, OH, July 11, 2018 – QualityIP, a local leader in Managed IT Services in Northeast Ohio, today announced six new hires for their Kent headquarters. The company is an award-winning IT Services firm serving small and mid-sized organization throughout Northeast Ohio. With more than 45 employees and a fleet of ten Tech Trucks, they offer fast support, expert advice, and robust IT solutions.

“We’re very excited about the continuing growth of our company,” noted COO Sarah Markham. “Five of these jobs are new positions we’ve added to serve our client base better as well as to make sure our staff is supported fully. Both are critical to our success. Each of these new employees bring a valuable skill set to our team.” Markham concluded.

QualityIP welcomes: Technical Sales Coordinator, Jillian Heiser; Human Resources Manager, Jaya Yurchisin; Dispatch Coordinator, Juli Burns;  Procurement/Marketing Assistant, Alyson Woolmaker; Cable Specialist, Ashley Huffman and Cisco Specialist, Kyle McHugh (not pictured).

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Local IT Services Company Honored at Tech Week Awards Ceremony in Cleveland

KENT, OH, April 20, 2018 – QualityIP, a regional leader in Managed IT Services, recently was honored as one of four Best Tech Services Companies in Northeast Ohio. The April 19 awards ceremony marked another successful “Tech Week” celebration in Cleveland.

OHTec Best Tech Services Company 2018 Finalist QualityIP IT Services company“Best Tech Services Company” was one of seven categories honored at the 12th Annual Best of Tech Awards Dinner. QualityIP was among four finalists that stood out in this category. They were recognized for their extended HelpDesk hours, fleet of Tech Trucks, and exceptional team of IT experts.

CEO Ryan Markham attended the celebration with COO Sarah Markham. He noted, “We’d like to congratulate all of the finalists and winners in all of the categories. It is an honor to be among this elite group of technical companies in our region. We’re excited to share this recognition with our team. We have an remarkable group of skilled and dedicated people working with us to support and serve our customers.”

KENT, OH, April 9, 2018 – QualityIP, Northeast Ohio’s award winning Managed IT Services provider, today announced the company has added four new positions to their staff over the past few months.

QualityIP managed IT services COO Sarah MarkhamCOO, Sarah Markham noted, “Each of these positions plays a pivotal role for us. As our client base grows, we strive to maintain our standards for exceptional customer service. These additional staff members will ensure that our clients continue to receive the high level of service they’ve come to expect.”

Markham continued, “We’re excited to have found such outstanding technical talent to assist our clients. Our four newest team members include: HelpDesk Technician, Nicholas Adkins; Technical Account Manager, Nicholas Cecil; Technical Sales Coordinator, Gina Ivancic; and Dispatch Manager, Rebecca Moorehead. “


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KENT, OH, February 23, 2018 – QualityIP, the Managed IT Services leader in Northeast Ohio, announced the company made the 2018 Managed Service Provider (MSP 500) list. Each year CRN®, a brand of The Channel Company, recognizes solution providers with a cutting-edge approach to Managed IT Services delivery. QualityIP offerings are designed to help companies navigate the complex IT landscape, improve operational efficiencies, and maximize their return on IT investment.

CRN MSP 500 LogoCRN divides the annual list into three categories. QualityIP is a Pioneer 250 company. This list shines a light on the most forward thinking and innovative IT companies who help Small and Mid-Sized Businesses (SMBs) leverage new technologies that fit their budget and move them toward their company goals. QualityIP was one of only six companies in Ohio named to the Pioneer 250 list this year.

“Managed service providers have become integral to the success of businesses everywhere, both large and small,” said Bob Skelley, CEO of The Channel Company. “Capable MSPs enable companies to take their cloud computing to the next level, streamline spending, effectively allocate limited resources and navigate the vast field of available technologies. The companies on CRN’s 2018 MSP 500 list stand out for their innovative services, excellence in adapting to customers’ changing needs and demonstrated ability to help businesses get the most out of their IT investments.”

Ryan Markham, QualityIP CEO noted, “We’re always looking for new and innovative ways to bring the benefits of enterprise level IT solutions to our small and mid-sized clients. We’re honored that CRN recognized our efforts and chose us as one of the top 500 Managed IT Services providers in North America.”

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QualityIP Attains Dell Gold Partner Status

KENT, OH, February 5, 2018 – QualityIP, the IT Services leader in Northeast Ohio, has achieved Gold Partner status in the newly updated Dell EMC Partner Program. To qualify, multiple team members, including technicians and sales, became certified through the extensive training required as part of this program.

QualityIP Ryan Markham Dell Gold Partner“We are very excited to have achieved Gold Partner status with Dell. They are one of our primary vendors and through their partner program we expanded our knowledge technically as well as from a customer education perspective. Our clients depend on our expertise. Participating in this program ensures that we become even more knowledgeable about the newest technology they offer. Everyone benefits from it,” stated Ryan Markham, QualityIP CEO.

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Local IT Services Company Ranked 50th Fastest Growing Company in Northeast Ohio

KENT, OH, December 1, 2017 – QualityIP, a regional leader in IT Services, has been selected as one of the 100 fastest growing company in Northeast Ohio and was honored at the 30th annual Weatherhead 100 awards ceremony last night. Established to celebrate entrepreneurship, the ceremony applauds the success of the region’s businesses, their impact on the local economy, and their communities.

QualityIP COO and CEO Sarah and Ryan Markham at Weatherhead 100Each year the ceremony acknowledges the fastest growing companies in the area based on revenue growth over the most recent five years. From 2012 to 2016, QualityIP enjoyed a 111.9% growth in revenue placing them fiftieth on the list this year.

“We are gratified to be recognized among so many amazing businesses. First and foremost, we want to thank our employees for their hard work and dedication to our success. Next, we want to thank our customers. We wouldn’t be here without their loyalty. Finally, our family and friends in the community, deserve a shout out. We’re fortunate to have so many supporters throughout the region,” stated QualityIP CEO, Ryan Markham.

2017 Weatherhead 100 Banner logo



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KENT, OH, November 2, 2017 – QualityIP, a regional leader in IT Services, was presented a 2017 Customer Service Award today at a luncheon in Cleveland, OH. The luncheon is held annually.

COO Sarah Markham and CEO Ryan Markham enjoy 2017 Customer Service Award LuncheonToday’s event honored 24 companies in Northeast Ohio who have made outstanding customer service a priority in their business. Each company has raised awareness of the importance of exceptional customer service among their employees and the community at large.

Ryan Markham, QualityIP CEO, stated, “We’re honored to be recognized with so many great companies and thought-leaders in Customer Service. We strive daily to encourage our employees to put our clients first. Our customers typically come to us when something isn’t working. Reducing their stress and making them happy is rewarding for our employees, and the result is a more positive work environment for them and for us. It’s gratifying to have our efforts recognized.”.




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Local Company Recognized for Fast Growth and Exceptional Customer Service

KENT, OH, September 25, 2017 – QualityIP, a regional leader in IT Services Akron, announced the organization has been named to the Weatherhead 100 list of fastest growing companies in Northeast Ohio for 2017. In addition, the company is among the honorees for the 2017 Customer Service Awards Luncheon to be held in Cleveland, OH next month.

Held annually since 1988 by Case Western Reserve University, Weatherhead School of Management, The Weatherhead 100 Award, celebrates entrepreneurship in Northeast Ohio. Each year, privately owned businesses from 16 counties vie for recognition of their revenue growth over the past five years. QualityIP and their fellow winners will be honored at black-tie event on November 30, 2017 in Cleveland, OH.

Ryan Markham, CEOThe Customer Service Awards Luncheon is held to honor companies in Northeast Ohio who have made exceptional customer service a priority in their business. The luncheon also serves as a platform to promote customer service throughout the business community. QualityIP is among the list of honorees to be recognized at this year’s luncheon on November 2, 2017 in Cleveland, OH.

Ryan Markham, QualityIP CEO, stated, “It is gratifying to be recognized for all of the hard work our team has done to support our clients. There is a direct correlation between our

growth and the level of customer service we provide daily. Winning these awards back-to-back validates everything we’ve been working toward.”


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