Press releases and other news

QualityIP Adds Four New Positions

KENT, OH, April 9, 2018 – QualityIP, Northeast Ohio’s award winning Managed IT Services provider, today announced the company has added four new positions to their staff over the past few months.

QualityIP COO Sarah MarkhamCOO, Sarah Markham noted, “Each of these positions plays a pivotal role for us. As our client base grows, we strive to maintain our standards for exceptional customer service. These additional staff members will ensure that our clients continue to receive the high level of service they’ve come to expect.”

Markham continued, “We’re excited to have found such outstanding technical talent to assist our clients. Our four newest team members include: HelpDesk Technician, Nicholas Adkins; Technical Account Manager, Nicholas Cecil; Technical Sales Coordinator, Gina Ivancic; and Dispatch Manager, Rebecca Moorehead. “

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QualityIP Makes MSP 500 List

KENT, OH, February 23, 2018 – QualityIP, the Managed IT Services leader in Northeast Ohio, announced the company made the 2018 Managed Service Provider (MSP 500) list. Each year CRN®, a brand of The Channel Company, recognizes solution providers with a cutting-edge approach to Managed IT Services delivery. QualityIP offerings are designed to help companies navigate the complex IT landscape, improve operational efficiencies, and maximize their return on IT investment.

CRN MSP 500 LogoCRN divides the annual list into three categories. QualityIP is a Pioneer 250 company. This list shines a light on the most forward thinking and innovative IT companies who help Small and Mid-Sized Businesses (SMBs) leverage new technologies that fit their budget and move them toward their company goals. QualityIP was one of only six companies in Ohio named to the Pioneer 250 list this year.

“Managed service providers have become integral to the success of businesses everywhere, both large and small,” said Bob Skelley, CEO of The Channel Company. “Capable MSPs enable companies to take their cloud computing to the next level, streamline spending, effectively allocate limited resources and navigate the vast field of available technologies. The companies on CRN’s 2018 MSP 500 list stand out for their innovative services, excellence in adapting to customers’ changing needs and demonstrated ability to help businesses get the most out of their IT investments.”

Ryan Markham, QualityIP CEO noted, “We’re always looking for new and innovative ways to bring the benefits of enterprise level IT solutions to our small and mid-sized clients. We’re honored that CRN recognized our efforts and chose us as one of the top 500 Managed IT Services providers in North America.”

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QualityIP Attains Dell Gold Partner Status

QualityIP Attains Dell Gold Partner Status

KENT, OH, February 5, 2018 – QualityIP, the IT Services leader in Northeast Ohio, has achieved Gold Partner status in the newly updated Dell EMC Partner Program. To qualify, multiple team members, including technicians and sales, became certified through the extensive training required as part of this program.

QualityIP Ryan Markham Dell Gold Partner“We are very excited to have achieved Gold Partner status with Dell. They are one of our primary vendors and through their partner program we expanded our knowledge technically as well as from a customer education perspective. Our clients depend on our expertise. Participating in this program ensures that we become even more knowledgeable about the newest technology they offer. Everyone benefits from it,” stated Ryan Markham, QualityIP CEO.

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QualityIP Honored with 2017 Weatherhead 100 Award

Local IT Services Company Ranked 50th Fastest Growing Company in Northeast Ohio

KENT, OH, December 1, 2017 – QualityIP, a regional leader in IT Services, has been selected as one of the 100 fastest growing company in Northeast Ohio and was honored at the 30th annual Weatherhead 100 awards ceremony last night. Established to celebrate entrepreneurship, the ceremony applauds the success of the region’s businesses, their impact on the local economy, and their communities.

QualityIP COO and CEO Sarah and Ryan Markham at Weatherhead 100Each year the ceremony acknowledges the fastest growing companies in the area based on revenue growth over the most recent five years. From 2012 to 2016, QualityIP enjoyed a 111.9% growth in revenue placing them fiftieth on the list this year.

“We are gratified to be recognized among so many amazing businesses. First and foremost, we want to thank our employees for their hard work and dedication to our success. Next, we want to thank our customers. We wouldn’t be here without their loyalty. Finally, our family and friends in the community, deserve a shout out. We’re fortunate to have so many supporters throughout the region,” stated QualityIP CEO, Ryan Markham.

2017 Weatherhead 100 Banner logo

 

 

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QualityIP Receives 2017 Customer Service Award


KENT, OH, November 2, 2017 – QualityIP, a regional leader in IT Services, was presented a 2017 Customer Service Award today at a luncheon in Cleveland, OH. The luncheon is held annually.

COO Sarah Markham and CEO Ryan Markham enjoy 2017 Customer Service Award LuncheonToday’s event honored 24 companies in Northeast Ohio who have made outstanding customer service a priority in their business. Each company has raised awareness of the importance of exceptional customer service among their employees and the community at large.

Ryan Markham, QualityIP CEO, stated, “We’re honored to be recognized with so many great companies and thought-leaders in Customer Service. We strive daily to encourage our employees to put our clients first. Our customers typically come to us when something isn’t working. Reducing their stress and making them happy is rewarding for our employees, and the result is a more positive work environment for them and for us. It’s gratifying to have our efforts recognized.”.

 

 

 

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QualityIP Wins Two Business Awards

Local Company Recognized for Fast Growth and Exceptional Customer Service

KENT, OH, September 25, 2017 – QualityIP, a regional leader in IT Services Akron, announced the organization has been named to the Weatherhead 100 list of fastest growing companies in Northeast Ohio for 2017. In addition, the company is among the honorees for the 2017 Customer Service Awards Luncheon to be held in Cleveland, OH next month.

Held annually since 1988 by Case Western Reserve University, Weatherhead School of Management, The Weatherhead 100 Award, celebrates entrepreneurship in Northeast Ohio. Each year, privately owned businesses from 16 counties vie for recognition of their revenue growth over the past five years. QualityIP and their fellow winners will be honored at black-tie event on November 30, 2017 in Cleveland, OH.

Ryan Markham, CEOThe Customer Service Awards Luncheon is held to honor companies in Northeast Ohio who have made exceptional customer service a priority in their business. The luncheon also serves as a platform to promote customer service throughout the business community. QualityIP is among the list of honorees to be recognized at this year’s luncheon on November 2, 2017 in Cleveland, OH.

Ryan Markham, QualityIP CEO, stated, “It is gratifying to be recognized for all of the hard work our team has done to support our clients. There is a direct correlation between our

growth and the level of customer service we provide daily. Winning these awards back-to-back validates everything we’ve been working toward.”

 

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